Last Updated 20/10/19
We are bound by the Australian Privacy Principles in the Privacy Act 1988 (Cwth) and any relevant Health Privacy Principles under State legislation
APPs means the Australian Privacy Principles in the Privacy Act 1988 (Cwth).
Health information means information or an opinion about your health or any disability you may have, your expressed wishes about the future provision of health services to you, other personal information collected to provide or in providing a health service to you.
Health Service means any activity involving the assessing, recording, maintaining or improving your health, diagnosing or treating illness or disability or dispensing medicines.
Personal information means information or an opinion about an identified individual or an individual who is reasonably identifiable:
(a) whether the information or opinion is true or not; and
(b) whether the information or opinion is recorded in a material form or not.
Personal information includes sensitive information.
Sensitive information means information or an opinion about your racial or ethical origin, political opinion, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information.
“We”, “our”, “us” means LIME Medicolegal Pty Ltd
“You” means any person whose personal information we collect.
Your personal information (including sensitive information) will be collected by us to provide (as appropriate):
a) medical treatment;
b) pre-employment medicals;
c) work fitness assessments;
d) drug and alcohol screening;
e) injury management and rehabilitation;
f) onsite medical services;
g) medical expert reports;
h) various types of health assessments;
i) other health services or wellness services, to provide medical services
Other reasons your personal information may be collected and held by us:
j) for administrative and billing purposes;
k) to update our records and keep your contact details up to date;
l) to process and respond to any complaint made by you;
m) to comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in co-operation with any governmental authority of any country;
n) for the purposes of data research and analysis;
0) for inclusion in a recall register to be advised of follow up;
p) for the purpose of reporting back to your employer or prospective employer, their authorised representatives and their insurer;
q) to conduct business processing functions including providing personal information to our related bodies corporate, contractors, service providers or other third parties;
r) for the administrative, planning, product or service development, quality control and research purposes of LIME Medicolegal and its service providers; and
s) to meet obligations of notification to our medical defence organisations or insurers.
We may also collect your personal information for the purpose of telling you about our services or products that might better service your healthcare or lifestyle requirements or other opportunities in which you may be interested. We will not use your sensitive information for this purpose without your written consent. You may opt out of receiving marketing communications from us at any time by following opt out instructions provided in such marketing communications.
Unless one of the limited exemptions under the Privacy Act applies, we will only collect your sensitive information if you consent to such collection and if such sensitive information is reasonably necessary for one or more of our functions or activities.
We may collect the following types of personal information:
Subject to the particular restrictions on sensitive information (see below) we may disclose your personal information to:
Unless you consent otherwise or where we are otherwise permitted to do so by law, personal information will only be used for the purposes for which it was provided (primary purpose) or for a purpose (secondary purpose) related, or in the case of sensitive information directly related, to the primary purpose.
We require that organisations with which we have contracted to supply us with services to assist us in supplying services to you and to which we disclose your personal information, have in place reasonable safeguards for protecting personal information or are subject to the APPs or if overseas, are subject to laws similar to the APPs.
If you do not provide us with the personal information described above we may not be able to provide the requested services.
You can deal with us anonymously where it is lawful and practicable to do so. In some circumstances failure to provide appropriate identification may result in a limited ability on our part to offer or deliver complete services to you.
We aim to ensure that your personal information we collect is accurate, complete and up to date. If you believe your personal information is not accurate, complete or up to date, please contact us (see Contact Us below).
We store information in various ways, including in paper and electronic form. We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure.
In relation to medicals and consultations procured or requested by our overseas clients, we may disclose your personal information to these clients in their countries of operation. We do not otherwise disclose your personal information to overseas recipients. In the event that we would like or are required to do so, we will obtain your consent.
If you believe that your privacy has been breached, please contact us and provide details of the incident so that we can investigate it.
You can gain access to your personal information. This is subject to exceptions allowed by law. These include:
We will give you reasons if we deny access.
We ask that requests for access to personal information be made in writing. Photo identification will be required and an access fee may be payable.
We reserve the right to change this policy at any time. The updated policy will be available on our website.
PO Box 15184
City East Q 4002
Phone: 1300 333 767
Last updated: August 2016
LIME Medicolegal © 2019